// CAPE TOWN SERVICE & LABOUR RATES

Transparent Pricing. Quality Workmanship.

Fixed labour fees for computer repairs, maintenance, and remote IT care across Cape Town.

Important Parts & Software Notice: All prices listed below represent professional workshop, on-site, or remote labour only. Any required hardware replacement components (such as new SSDs, RAM, laptop screens, or batteries) and software licenses (such as Microsoft Windows, Microsoft 365, or specialized software) are to be provided or paid for by the customer. We are happy to advise on and source compatible parts for you upon request.

Workshop, On-Site & Remote Labour Rates

Standard rates charged per task. Hardware and software parts excluded.

✓ 3-Month Workmanship Warranty

Service Code	Service Description	What Labour Covers	Labour Fee	Action
SRV-DIAG	Diagnostic & Assessment Fee	Comprehensive hardware diagnostics, RAM testing, thermal benchmark, drive health analysis.	R450.00	Book
SRV-CLONE	POPULAR SSD Upgrade & Data Migration	Full 1:1 bit-by-bit cloning of your exact OS, apps, and data to new SSD, internal installation, speed verification. (SSD drive supplied/cost covered by customer)	R550.00	Book
SRV-OSRELOAD	Windows Clean Install & Tune-Up	Full user data backup, fresh OS installation, manufacturer WHQL driver setup, bloatware cleanup, and optimization.	R650.00	Book
SRV-THERMAL	Physical Cleaning & Thermal Repaste	Internal laptop/desktop disassembly, fan dust removal, heatsink clearing, and fresh high-grade thermal paste application.	R500.00	Book
SRV-VIRUS	Deep Malware & Spyware Removal	Multi-engine scanning, rootkit eradication, browser hijacker removal, and registry repair without losing personal documents.	R600.00	Book
SRV-SOFT-INST	Software Installation & Configuration	Professional installation and setup of accounting software, Office suites, specialized apps, and printer drivers. (Customer supplies license)	R350.00	Book
SRV-REMOTE	Remote IT Support Session	Direct encrypted desktop connection to troubleshoot errors, configure email, printers, or resolve system glitches.	R300.00	Connect
SRV-CALLOUT	On-Site Call-Out & Consultation	On-premises technician call-out in Cape Town for office networking, hardware inspection, and hands-on consulting.	R750.00	Inquire

Monthly Proactive IT Care Retainers

Continuous monitoring, security patch management, and prioritized support for home and business.

RMM-Tier1 • Home / Freelancer

Proactive Care

R199.00 / month

Silent background endpoint monitoring that alerts before your drive crashes, overheating occurs, or vulnerabilities expose your system.

✓ 24/7 Silent Background Endpoint Telemetry
✓ Drive Health & S.M.A.R.T. Predictive Alerts
✓ Monthly Junk & Temp File Optimization
✓ Month-to-Month (No Long Contracts)

Start Proactive Care →

RMM-Tier2 • Workstations & Teams

Complete Business Care

R350.00 / seat / month

Full managed service provider coverage for workstations, including patch management, security monitoring, and fast support.

✓ MeshCentral Managed Endpoint Agent
✓ Included Remote Desktop Support Hours
✓ Microsoft Windows Update & Security Patching
✓ Prioritized Support Response Queue
✓ Dolibarr Client Portal & Tax Invoices

Start Business Care →

RMM-Tier3 • Infrastructure

Office Server / NAS Care

R1,200.00 / server / month

Dedicated proactive management for on-premise business servers, Network Attached Storage (NAS), and centralized backup appliances.

✓ Server Health, RAID Array & Disk Telemetry
✓ Automated Backup Verification & Snapshot Checks
✓ Critical Security Updates & Service Restarts
✓ High-Priority Emergency SLA Response

Inquire Server Care →

Payment Methods & Official Invoicing

Payments can be made via EFT, Instant EFT, or Card. Official PDF invoices and receipts are issued through our Dolibarr Business Hub.

Have questions or need a custom quote? Email Robin@PrecisionTechCare.co.za or WhatsApp +27 63 336 9494.